Kind Words from Our Customers

Alex M., Cape Girardeau, MO

“I would highly recommend Bug Zero. I started their services in the summer once I purchased a home in Cape Girardeau, MO. Within several months of moving in we realized we had a wasp infestation in our chimney. They sent someone out within a few moments of my call. They identified the source, applied their products, and then sealed the chimney from more wasps entering into the home. Before leaving, they made sure all the wasps had left the home. I have found their staff to be highly professional and responsive.”

James C., Eldon, MO

“This is my first time using Bug Zero so I can only say that the young man who came out to our home (Josh)was very professional, nice and so respectful. He treated our home and belongings as important to him as to us. We are a week so far without any annoying Bugs that would be (Bug Zero) ”

Virginia A., Marshfield, MO

“It was the yellow jacket swarm that got us on board with Bug Zero. It was the discovery of termites that sealed the deal. Nothing seems too trivial or too overwhelming for the Bug Zero crew. Thank you all!”

Tara V., Branson, MO

“I called Bug Zero because I developed a wasp problem almost over night. I called them on Monday morning and my technician was at my home by 7am the next day. Shannon, my technician, was on time, courteous, friendly and professional. He made sure that my wasp issues were all address to my satisfaction before leaving. He understood that we have a child that has extreme bug allergies and he seemed to want to make sure that the house would be safe for her. I would recommend Bug Zero to anyone I know. This is a great company who hires quality people! Thanks!”

Lynn H., Springfield, MO

“We have used Bug Zero since we moved to Springfield sixteen years ago. The service they have provided has consistently been fast, efficient and super friendly. Now that we are moving out-of-state I look back on the years of their service with much appreciation. They have been professional with a warm smile.”

John W., Springfield, MO

“The staff and technician (Connie & Josh) at the Bug Zero office in Springfield were very helpful in resolving a bed bug issue at my mother’s house. Mother is recovering from a broken hip at a skilled nursing facility. They talked me through the process and explained all the precautions that needed to be taken. The technician who provided the service was a true professional and took the extra time to explain what he was going to do and how long it was going to take and to relieve my many concerns. Thanks to Bug Zero, my mother can return to a bed bug free house when she recovers.”

Tracy S., Chaffee, MO

“My husband and I have been using Bug Zero as our extermination service for a year. I have never had an exterminator come in my home and be conscious of dirty shoes, etc. The service is second to none! We always receive a call prior to our visit and can be assured that we won’t have any insect or rodent issues. I know several other people who use this service and everyone is pleased with the service provided. I enthusiastically recommend Bug Zero!”

B Bradley, Strafford, MO

“I contacted Bug Zero after a co-worker and I were talking about ants in the kitchen. She said she had called Bug Zero and was really happy with them , so I called. That was a year ago no ants last spring, spiders are gone , and we couldn’t be happier. Our technician is very friendly and does a wonderful job. We would recommend them to anyone and often do. If you want good service, wonderful people to work with, and professionalism I say you can’t go wrong with Bug Zero.”

Karen S., Springfield, MO

“I would like to express my thanks and appreciation for the excellent service given by John and by Ty. John completed the treatment at my house 3 months ago. He was very courteous and professional..explaining the procedures..completing them in reasonable matter of time…and showed concern for satisfaction.

Ty was here last week for the second treatment on the quarterly of my service plan. Ty also was very courteous and professional…showing concern for efficiency…knowledge..and satisfaction.

Both of these young men showed kindness…concern..and total respect of their customer…me…and pride in their employer and the company as a whole. I would recommend high evaluation on job performance…and will look forward to either one for future service. Thank you for their integrity and service. I would also like to applaud Janna for her kind…courteous manner on the telephone. It is greatly appreciated.”

Terri B., Nixa, MO

“I’ve known Ivan & Terri Eftink for years & their service & reputation is outstanding. Great technicians & friendly as well. They’re also hometown folks & not some national chain.”

Keith B., Republic, MO

“My wife works for a Hospital here in Springfield. They use Bug Zero, so when we started having mice, spider, ant and wasp problems I thought I would give them a try. I was surprised that they came out so quickly. One look at our problems and a treatment was offered at a very reasonable price. My wife and I took their advice and had the treatment done and we were never more happy. Bug Zero treated the outside of our house and also the inside. Our problem stopped almost over night. We got on a plan so our house could be treated every few months and this has worked out great. Another good thing is they call before they come out so you will know they were there. Thanks for being the kind of people that are both professional and courteous. You don’t find people like this very much any more. Thanks.”

Joann B., Bolivar, MO

“We first used Bug Zero while living in Polk County and continued after moving to the Springfield area. We are extremely pleased with their service and attitude from their staff. Our technician Ty (Charles earlier technician) have been and are excellent representatives for the company and we feel comfortable with inside our home. We highly recommend their services to anyone experiencing flying or four legged critters!”

We’d love to hear more from you, too!

Below are a few links to some popular online review sites. We’d really appreciate your reviews on these websites.





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